Revival Care
Installed. Commissioned. Supported in Nepal.
The reason a wellness system is still running in year five — and the part of this business that no importer can copy quickly.
What Care covers
Preventive maintenance
Scheduled visits before something fails, not after.
Repairs
Diagnosis and repair by the team that commissioned the system.
Spare parts
Critical spares held in Kathmandu for every system we supply.
Descaling
The single most common cause of steam plant failure here.
Water treatment
Cartridge changes, salt, dosing calibration and testing.
Inspections
Electrical, ventilation and safety checks, documented.
Retrofit
Upgrades and replacements without rebuilding the room.
Emergency support
Priority response for commercial contracts in season.
Plans
Priced against the systems in the contract and the distance to site. Ask for a plan with your quote and it is scoped together.
Care Essential
Home
- Visits
- 1 visit / year
- Response
- Email support
- Parts
- Parts at list price
- —Annual service and inspection
- —Descale and water check
- —Email support
Care Pro
Home, premium
- Visits
- 2 visits / year
- Response
- 72-hour response
- Parts
- 10% off parts
- —Two services a year
- —Water treatment consumables
- —Priority booking
Care Business
Gym, club, small spa
- Visits
- 4 visits / year
- Response
- 48-hour response
- Parts
- 15% off parts
- —Quarterly service
- —Water quality logging
- —Staff refresher training
Care Enterprise
Hotel, resort
- Visits
- 12 visits / year
- Response
- 24-hour response
- Parts
- Priority stock allocation
- —Monthly service
- —Held spares for your systems
- —Annual condition report
- —Named technical contact
Plans are available on systems Revival supplied, and on third-party equipment after an inspection — we will tell you honestly whether it is worth maintaining.
Spares & repairs
A fault should cost you days, not a season.
We hold the parts that actually fail — elements, contactors, sensors, seals, cartridges and dosing pumps — for every system we supply. That is a deliberate cost we carry so a hotel sauna does not sit dark for three months waiting on an air freight consignment.
Retrofit work is the same story. Where a room is sound but the plant is finished, we replace the plant and keep the room.
Questions
- Do you service equipment you did not supply?
- Yes, after an inspection. If the system is not worth maintaining we will say so and quote the replacement instead — that is a cheaper answer for you than an annual contract on a failing unit.
- How quickly can you get to Pokhara or Chitwan?
- Enterprise contracts outside the valley are scheduled with a fixed visit calendar plus a response commitment. We quote travel into the plan rather than adding it per visit.
- What happens at the end of the warranty?
- Nothing changes if you are on a Care plan — the same team, the same response. Warranty covers defects; Care covers wear, water and use, which is what actually stops a system.
Keep it running.
Tell us what you have and where it is. We will scope a plan around it.